Position Title: Trust Her Clinic Manager
Status: Full-Time; Exempt
Location: Dallas, Texas
Founded in 2018, the Child Poverty Action Lab (“CPAL”) has built an unprecedented coalition of local public agency CEOs collectively adopting a north star goal of reducing Dallas’s child poverty rate by 50% within a single generation. CPAL has embraced a strategic approach to tackling systemic issues underlying intergenerational poverty by focusing its support efforts on six Big Bet strategies for change. One of those Big Bets is ensuring all women have same-day access to the full range of contraceptive methods through CPAL’s initiative Trust Her.
Trust Her works to ensure that all women have access to all methods of contraception, at all times. The Trust Her Contraceptive Access Fund provides clinics across Dallas county with upfront resources to stock all methods of birth control on site so that all women can have same-day access to their method of choice. Additionally, the Access Fund acts as the funder of last resort for uninsured women. Trust Her also works to expand access points by facilitating innovative strategies to ensure women have access to contraception wherever they are, and works to promote patient-centered care through comprehensive training and curricula.
This position is responsible for managing and expanding the Trust Her Contraceptive Access Fund and supporting all affiliated clinic systems in expanding same-day contraceptive access for Dallas County women. The individual in this position will work closely with both CPAL’s Senior Director and CPAL’s Expert-in Residence, a pediatric / adolescent gynecologist. This role is a unique opportunity to work strategically on policy and systems barriers, while at the same time being the lead on the day-to-day operationalization of an innovative program. The ideal candidate will be comfortable building strong relationships with partner clinics and serving as a thought leader on contraceptive access.
Essential Duties & Responsibilities:
Grow and sustain strong relationships with both clinic leadership and clinic staff, building momentum, buy-in, and investment in shared contraceptive access goals
In partnership with clinic leadership, use patient-centered design principles to identify pain points and opportunity areas to improve the patient journey
Manage Trust Her’s training program, sourcing and / or co-developing training across a breadth of topics (e.g., patient centered counseling, pregnancy intention education, IUD / implant insertion)
Assess and meet training needs across every level of Trust Her partner staff, including both clinical (e.g., physicians, registered nurses, midwives) and non-clinical staff (e.g., receptionists, billing and coding specialists)
Design and manage ongoing pre- and post-training evaluations to identify areas for continuous improvement
Create and give presentations on programs and outcomes for stakeholders, community leaders, and potential new partners
Sustain and improve clinic reporting systems, with a focus on increasing feasibility for clinic systems and increasing data accuracy
Provide technical assistance as needed (e.g., troubleshooting data collection, help with clinic flow, offering best practice knowledge)
Creatively support clinics with customized solutions as challenges to contraceptive access are identified
Passion for equity in contraceptive access and reproductive health
Ability to create and grow relationships with individuals from a variety of professional backgrounds
Ability to communicate sensitively and effectively about reproductive health with an array of different audiences, including clinic staff, policymakers, and community members
Ability to manage a program, including planning, keeping track of deadlines, monitoring progress, and managing goals to completion
Ability to think on a systems-level, identifying both barriers and potential solutions
Ability to collect, track, verify, analyze, and interpret data
Proficient in the Microsoft Suite (Office and Google Drive)
Nice to Haves
Master’s degree in Public Health, Public Policy, Nursing, Public Administration, Social Work, or another related field preferred
Experience working with clinical staff (e.g., physicians, nurse practitioners, registered nurses, midwives) strongly preferred
Experience related to contraceptive access, maternal health, reproductive justice, or a similar field preferred
Experience working with health clinics and / or hospital systems preferred
Compensation and Benefits:
Compensation for this role ranges from $55,000 – $60,000, depending on experience and alignment to job requirements.
CPAL offers a competitive benefits package, including health and dental benefits.
CPAL observes 11 paid holidays and has a flexible vacation policy.
CPAL has a flexible work environment that includes work-from-home as well as in-office time at GoodWork, a co-working space in the Cedars neighborhood just south of Deep Ellum in Dallas.
How to Apply:
Email a current resume and a customized cover letter describing your interest in the position and the strengths you’d bring to the team to Kate McCollum at firstname.lastname@example.org. Interviews will begin to be scheduled in mid-March.
Child Poverty Action Lab and Trust Her share the commitment to Reproductive Justice (RJ) and equity as established by SisterSong Women of Color Reproductive Justice Collective. SisterSong defines RJ as “the human right to maintain personal bodily autonomy, have children, not have children, and parent the children we have in safe and sustainable communities.” The term was originally created by African American women in 1994 leading up to the International Conference on Population and Development in Cairo. Today’s RJ framework carries women’s reproductive rights beyond a legal and political debate, prioritizing the economic, social, and health factors that impact reproductive choices and decision-making ability.